Website Terms and Conditions
Introduction to www.pelek.uk
Welcome to www.pelek.uk’s website (the “Website”).
The Website is made available by Principal Elektrik UK Ltd, whose registered address is 4, Ardwick road, NW2 2BX, London (herein referred to as “us”, “we”, or “our”).
By accessing and using this Website, you agree to be bound by the terms and conditions set out below. If you do not agree with any of these terms, please cease using the Website immediately.
This Website requires users to be at least 18 years old. By using this Website and accepting these terms, you confirm that you are at least 18 years of age.
You can contact us via the Website or at ukpelek@gmail.com.
Privacy
All information you provide to us will be governed by our Privacy Policy, available here: pelek.uk. By using our Website and submitting information to us, you agree to be bound by our Privacy Policy.
Website Content
We, along with any third parties involved, do not provide warranties or guarantees regarding the
precision, timeliness, performance, completeness, or appropriateness of the information and materials found or offered on this Website for any particular purpose. Please be aware that the content on this site may be updated or modified without prior notice. While we strive for accuracy, we explicitly disclaim liability for any inaccuracies or errors to the maximum extent permitted by law.
Any description of goods is accurate to the best of our knowledge and brief, but we make no representation as to the accuracy of the description of goods manufactured by others and reserves the right to amend the description at any time.
Any Technical Data issued by manufacturers is given by us to the Customer in good faith on the basis of information supplied by manufacturers and we cannot accept liability for inaccuracies or as to the suitability of a particular item for the purpose required.
Any use of the information or materials on this Website is at your own discretion and risk, and you are responsible for ensuring that any products, services, or information available through this Website meet your specific requirements.
Account Creation
When creating an account, you guarantee that all information you provide is accurate and complete at the time of registration and remains so during your use of the Website. You agree to promptly notify us of any changes to keep your account details current.
If your account is protected by a password, you are responsible for keeping it confidential. You will be liable for any activities that occur under your account. We reserve the right to suspend or terminate your account immediately, at our sole discretion, for any reason or if you breach these terms. You can cancel your account by using the deletion features in your account settings (if available) or by contacting us via ukpelek@gmail.com.
Intellectual Property
Unless otherwise stated, all copyright, including but not limited to text, graphics, audio clips, video clips, HTML source code, object code, and any other content is owned by Principal Elektrik UK Ltd, its affiliates, or pertinent third parties.
You agree not to use, reproduce, modify, copy, or distribute any content from this Website without our prior written consent.
By uploading or contributing content to the Website, you grant us a licence to use that content for
operating the Website and our business. We reserve the right to remove or refuse any user-generated content. You agree to indemnify us for any losses arising from user-generated content you upload or add to our Website.
Placing an Order
When you place an order on our Website, you offer to purchase goods from Principal Elektrik UK Ltd under these terms. All orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.
Payment Processing
Payment for goods must be made at the time of order using the available payment methods listed on our Website.
All prices are quoted in the currently specified at the checkout and where VAT is payable this is clearly indicated at checkout.
Payment is processed via our secure payment gateway provided by Stripe or PayPal, and their terms and conditions will also apply to purchases you may via this site.
You confirm all payment details you provide are accurate and that you are authorised to use the chosen payment method.
Order Acceptance and Contract Formation
A contract for the sale of goods is formed only when we confirm your order. Until then, orders are non-binding.
In case of pricing or product description errors, we may cancel or correct the order.
Electronic Communications
By placing an order, you consent to receive electronic communications about your order and our products.
Warranties
We warrant that on delivery, and for a period of 12 months from the date of delivery any products which are goods shall:
- conform in all material respects with their description and any relevant specification;
- be free from material defects in design, material and workmanship;
- be of satisfactory quality
- In the event of any goods being materially defective, we will replace or repair the product or refund the purchase price.
These warranties shall not apply to any defect which arises from improper use, failure to follow the product instructions, or any repair or modification made without our consent.
The Customer acknowledges that it is responsible for ensuring that the products it orders are fit for the purposes for which it intends to use them.
Save as expressly provided in these terms and conditions, all implied warranties, terms and conditions (whether statutory or otherwise) concerning the supply or non-supply of products are excluded to the fullest extent permitted by law (including, without limitation, the implied terms of satisfactory quality, fitness for purpose).
Liability
If you purchase goods from us as a consumer (which means anyone who acts outside the course of their business, trade or profession), to the extent not prohibited by law, we accept no liability for any:
- loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered into our contract);
- indirect or consequential losses, damages, costs or expenses;
- loss which arises when we are not at fault or in breach of these Terms and Conditions;
- business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses, as well as business interruption).
If you are a trade customer, we shall have no liability to compensate you (whether in contract, tort (including negligence), breach of statutory duty or otherwise), other than any refund we make under these Terms and Conditions or otherwise at our discretion.
Without prejudice to previous clause, if you are a trade customer, we shall not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any:
- loss of profits, revenue, business, contracts, goodwill, reputation, use of money, anticipated savings, operation time, business opportunity and other similar losses, or any business interruption;
- indirect or consequential losses, damages, costs or expenses, neither will we be liable to you for any other losses which are not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
If you are a trade customer, you acknowledge and agree that these Terms and Conditions constitute the entire and only agreement between us.
Nothing in these Terms and Conditions is intended to affect your legal rights if you are a consumer, nor is it intended to exclude or limit our liability to you for fraud, fraudulent misrepresentation, for death or personal injury resulting from our negligence or for any other liability which cannot be limited or excluded as a matter of applicable law.
All goods are sold in accordance with the manufacturer’s specifications and are subject to any qualifications, representations or instructions contained in the documentation associated with the goods.
If you are a trade customer we will not be responsible to you or, in the event that you are undertaking work for another person, to any other person, for the use or installation of any goods by you. Accordingly, if you are a trade customer, you hereby agree to hold us harmless from and indemnify us against any liability associated with, any claim or allegation that we are responsible for any failings in the installation or use of goods that we supply.
If, notwithstanding any other provisions in these terms and conditions, any liability attaches to us, our liability to the Customer arising out of or in connection with these Terms and Conditions or any order whether in contract, tort or otherwise shall be limited in the aggregate to £100 or the total value of the order, whichever is greater.
Right to Cancel
You may cancel your order within 14 days of receiving your goods (“Cancellation Period”), subject to the terms below.
To cancel, please contact us at ukpelek@gmail.com or via our website, before the end of the Cancellation Period.
Return of Goods
If you cancel, you must return the goods to us within 14 days of cancellation, unless otherwise agreed in writing. Goods must be returned in their original condition with all packaging and documentation.
Refunds
We will refund you upon receiving the returned goods in acceptable condition (as determined by us acting reasonably), using the original payment method.
We may make a deduction if the value of the goods has been reduced due to your handling.
Exclusions
Some goods we sell are exempt from this returns policy – this include perishable items, custom-made items, products that cannot be resold for hygiene reasons (e.g. where a seal has been broken) and digital downloads. If you require more information contact us at ukpelek@gmail.com.
Delivery
We will deliver goods to the address you provide when placing your order. Any delivery times are estimates and subject to change. The customer shall inspect the goods on receipt. If no complaint is received by us within 3 days of delivery it shall be presumed that the goods arrived in good condition. If a defect is obvious on inspection the customer shall notify us immediately. the customer shall preserve the goods and the packaging and agree on a course of action with us. We shall at our discretion replace or arrange repair of damaged goods at our own cost. We shall not be responsible for the consequences of damage to the goods or any delay in repair.
Promotions and Discount Codes
Terms for combining discounts or promotions will be outlined at the time of the offer.
Promotions and discount codes may be changed or withdrawn at any time.
We reserve the right to modify, suspend, or discontinue any promotion or discount code without notice.
Third Party Terms and Conditions
Some Website features or services (e.g., payment processors, delivery couriers, external apps) may be governed by additional terms. By using these services, you agree to those third-party terms as well as our own.
What You Cannot Do
You may not use this Website to:
1. Violate these terms;
2. Engage in illegal activities;
3. Harm the Website or disrupt others’ use and enjoyment.
External Content
Links to external websites are provided for convenience; we are not responsible for their content or for any loss or damage arising from their use. If we integrate third-party applications, your use of them may be subject to separate terms.
Disclaimer, Indemnity, and Limitation of Liability
To the fullest extent permitted by law, we disclaim liability for any direct, indirect, or consequential
losses from your use of, or inability to use, the Website. The Website is provided “as is” and “as
available,” without guarantees it will be uninterrupted or error-free.
By using this Website, you agree to indemnify Principal Elektrik UK Ltd against any claims arising
from your misuse of the Website or breach of these terms.
Force Majeure
A force majeure event is any event beyond the reasonable control of ours (including but not limited to strikes, pandemic, epidemic, crisis or outbreak, governmental measures, traffic congestion, the downtime of any external line, or our inability to procure materials or goods required for the performance of the contract. If we are prevented or restricted from carrying out all or any of our obligations under these terms and conditions by reason of any force majeure event, then we shall be relieved of its obligations during the period that such event continues and shall not be liable for any delay and/or failure in the performance of its obligations during such period. If the force majeure event continues for a period longer than fourteen days, we may cancel the affected order, without any liability to the customer.
Governing Law
These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive
jurisdiction of the courts of England and Wales.
General
These terms do not create rights for third parties under the Contracts (Rights of Third Parties) Act 1999.
If any provision is invalid or unenforceable, the remaining provisions remain in effect.
Our failure to enforce any provision is not a waiver of our right to do so later. We reserve the right to amend these terms at any time; changes take effect upon posting on the Website.
It is your responsibility to review any changes.